CIRC 170: INFORMATION TECHNOLOGY NEW MEMBERSHIP SYSTEM – “MERLIN”

Over the last 12 months we have been working on evolving our systems as directed by annual conference and indeed the Cuffe report. We have had a project team working on such things as a new website, legal system, new membership system and improvements to our processes to ensure a better user experience for our members.

In the coming months we are rolling out the results of this improvement process, including a new website in January 2021 which will be followed by the new membership system "Merlin". Shortly thereafter we will be introducing a number of online member self-service options allowing members to join online and manage their own membership records. As part of this we will be switching to digital welcome packs, these packs will be emailed to the new members with a copy being sent to the branch secretary for reference. Branch Secretaries will continue to order diaries and pins from the relevant POA offices.

As the improvement process is rolled out, we will keep you informed.

Please bring this circular to the attention of all members.

Yours sincerely

 

STEVE GILLAN
General Secretary